Systems Engineer III

If you are a motivated and reliable person with exceptional customer service skills and the ability to thrive in a fast-paced environment, come join Holston Medical Group. We are looking for friendly, courteous employees to ensure a positive patient experience and welcome a teamwork environment.

WHAT WE OFFER:

• Company paid Life and Accidental Death and Dismemberment Insurance
• Company paid Long Term Disability Insurance
• 401(k) and Roth Retirement plan with Company Contributions
• Medical, Dental, Vision, and additional Life and STD Insurance
• Health Savings Account Plan with company contributions
• Paid time off
• Paid Sick time
• Paid Holidays
• Employee discounts
• And more!

General Summary: The Systems Engineer 3 (SE3) supports and administers the HMG computing environment.  The Systems Engineer 3 takes daily direction from the Senior Systems Architect and reports to the CTO.   The Systems Engineer 3 will work on strategic technologies for Microsoft, Citrix, and VMWare initiatives, and the underlying compute and storage area network (SAN) infrastructure.  Works in a team environment to help design, document and administer the end-to-end compute environment.

Main Responsibilities:

• Support and maintenance of the Microsoft and Citrix environments
• Support of the VMWare virtual environment
• Support a Cisco based UCS elastic private compute cloud and public clouds as required
• Designs and architects end user compute platforms
• Support and maintenance of an enterprise class storage environment
• Support and monitoring of backup and data protection environments
• Perform analysis, capacity planning, and performance planning of all compute components
• Perform daily monitoring of the compute environment
• Secures the compute environment via patching, MFA, threat prevention, detection, and remediation
• Identify and resolve performance issues in compute and virtualization environments
• Support change control and change requests received for the compute environment
• Research new technologies, recommend enhancements and configuration changes to improve and optimize the compute environment
• Document policies and procedures to support the compute environment and participate in the design and ongoing refinement of procedures and policies (ITIL)
• Interface with users, external vendors, and customers as necessary
• Coordinate and collaborate with other Information Technology teams
• Ability to work on a project team and lead large projects as necessary
• Ability to work nights and weekends as required and participates in on-call rotation

Education/Experience/Knowledge:

• Associate or bachelor’s degree preferred (or equivalent experience) in computer science or related field
• 6+ years’ experience in Information Technology, preferably in a progressive healthcare environment

Knowledge (Strongly preferred):

• Windows administration (AD, DNS, DHCP, SQL, Group Policy, PKI, networking, etc.)
• Microsoft 365
• Experience virtualizing high performance Windows systems
• Microsoft Server and SQL platforms
• VMWare ESXi/Vmotion/Virtual Center/HA/DRS/SRM
• Citrix/CAG/Presentation Manager/NetScaler/Application Streaming
• Cisco UCS, MDS and Data Center technologies
• CrowdStrike EDR, Antivirus, DNS filtering, 2FA, SIEM and host-based security
• Analytical and problem-solving skills
• Strong team player – collaborates well with others
• Excellent organizational, communication, interpersonal, and time-management skills
• Ability to multi-task and prioritize own work
• Storage area network (SAN) administration
• Data protection – Avamar, DD, VDP, Veeam (backup and recovery)
• SCCM or similar provisioning platforms
• PowerShell/Windows scripting
• Converged and Hyperconverged infrastructures
• Understanding of enterprise networking in a LAN/WAN environment
• Understanding of data center design (power distribution, cabling, cooling)
• Understanding of high availability, disaster recovery, business continuity, RTO, RPO
• Microsoft, Citrix, Dell, CompTIA, and VMware certifications a plus

"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability."