Wednesday Jun 24, 2020
11:00 AM - 12:00 PM EDT
6/24/2020 11:00AM
ZOOM
Webinar: Identifying Your Best Opportunities to Deliver your Products and Services to Your Brand Standard Want to improve your repeat business and positive recommendations by 25 to 300 percent? Then, improve your operations excellence. Operations Excellence is delivering your products and services to your brand standard every time. This webinar will start a process to help you improve your Operations Excellence. Customers have been coming back for your products and services for years. The most important thing to bring them back more often is for you to deliver your products and services to your brand standard every time. When your customers do not have to play a game of chance, and can 100% count that you will deliver your products and services to your brand standard every time, it often leads to 25% to 300% more repeat business. And you get that repeat business in the most risk free and fundamentally solid manner, by delivering your brand standard product and service every time. This webinar will guide you through a proven process to identify 1 or 2 key Operations Excellence opportunities that, when improved, will help you more consistently deliver your products and services to your brand standard. This webinar will also help you narrow the opportunity you select to a specific, measurable improvement objective that can be accomplished in one to three months in most cases. Presented by: David McClaskey, President, McClaskey Excellence Institute David Jones, Vice-President, McClaskey Excellence Institute