Resources & Guidelines for Businesses
All employers should be implementing strategies to protect their workforce from the coronavirus while ensuring continuity of operations. Download these guides created by the U.S. Chamber of Commerce Foundation, which are based on information provided by the Centers for Disease Control and Prevention (CDC), to learn more about how employers and employees can prepare for and address the impacts of the coronavirus.
- U. S. Chamber of Commerce Home Page
- CARES Act Information - a small business guide and loan information
- Paycheck Protection Program FAQs for Small Businesses
- Tennessee Unemployment FAQs
- New - Guide to SBA's Economic Injury Disaster Loans (EILD)
- New - Guide to the Employee Retention Tax Credit
- UPDATED - Coronavirus Emergency Loans Small Business Guide and Checklist (Paycheck Protection Program)
- Guidance For Employers To Plan and Respond To Coronavirus
- Customizable Workplace Flyer (Please open this file in the latest version of Chrome or Edge browser, or Adobe software, to customize.)
- U.S. Department of Labor's Resources
- For shareable social graphics on how to keep families, schools, and businesses safe, and what to do if you get sick, visit www.uschamber.com/coronavirus-response-toolkit.
Resources from Health Agencies
- Ballad Health's Home Page
- CDC - Coronavirus Disease (COVID-19), What You Need To Know
- Coronavirus (COVID-19) Workplace Tips for Employees
- Creekside Behavioral Health's Home Page
- Frontier Health's Home Page
- Health Care Options During COVID-19
- Holston Medical Group's 8 Things You Should Know If You're an HMG Patient
- Mountain Region Family Medicine Home Page
- Prime Medical Training Home Page
- Sullivan County Health Department
Sullivan County Regional Health Department at BMA Video: https://youtu.be/c2uNl2aAA2w
- Tri-Cities Alcohol Anonymous
- Tri-Cities Area Narcotics Anonymous
- World Health Organization - Quick Links for the Coronavirus Disease
The Northeast Region and Sullivan County have launched a Coronavirus Public Information Lines:
- Sullivan County: 423-279-2777 Monday-Friday 8 a.m. - 5 p.m. For individuals or businesses.
- Northeast Region: 423-9794689 daily from 8 a.m. - 6 p.m.
State of Tennessee Resources
- Tennessee State Government Home Page
- Tennessee State Government News
- Tennessee Safer at Home Tool Kit
- State of Tennessee Executive Order. This order directs Tennesseans to stay home unless engaging in essential activities to limit the spread of COVID-19.
- Coronavirus Aid, Relief and Economic Security (CARES) Act. This bill provides emergency relief for American workers and businesses that have been impacted by the COVID-19 pandemic
- Gov. Bill Lee Signs Executive Order Mandating Alternative Business Models for Restaurants and Gyms, Lift Alcohol Regulations
- Tax Filing and Payment Extension Information
- Financial Assistance Now Available to Child Care Providers
- COVID-19 Critical Infrastructure
- State of Tennessee Launches "Do Your Part, Stay Apart" Campaign
Other Local Information
- Sullivan County Safer at Home Public Health Order and News Release
- Appalachian Power's Response to COVID-19
- City of Kingsport Department Responses
- United Way of Greater Kingsport COVID-19 Resources
- TriKindess: Our Mission to encourage positive acts
Information from the Kingsport Office of Small Business & EntrepreneurshipVisit KOSBE's COVID-19 page here for more helpful resources.Here are three ways KOSBE can help you navigate the Coronavirus pandemic:1.) We can help you document your economic injury and explore ALL of your financing options (including whether you are eligible for the SBA disaster loan).2.) If you are eligible, we can review the SBA disaster loan application and process with you, so you are fully prepared to submit your own request online quickly and with ease.3) We can help you brainstorm ideas and develop a plan for recovery and resiliency for your specific business.To connect with us, go to www.KOSBE.org.
SBA's Definition of ECONOMIC INJURYHere is what is meant by ECONOMIC INJURY for purposes of any loan to be provided, once the COVID 19 declaration is done for TN:"Businesses can only seek assistance for economic injury (not physical damage) as a result of the incident [COVID 19].Substantial economic injury occurs when a business concern is unable to meet its obligations as they mature or to pay its ordinary and necessary operating expenses.Establishing economic injury is a comparison between the financial information from the period in the prior year to the injury period of the current year - this period must be associated to the [IMPACT OF COVID 19] and cannot be attributed to a downturn in local economy or other unrelated issues.For example, if [employees are unable to work; or major conferences cancelled from which the business received revenues; or if a restaurant experiences substantial reduction in customers due to social distancing or because local or state officials are asking or ordering businesses to temporary close or reduce services (e.g., take out only)] and the business [will] not able to be re-established for two months, the business should consider how long it will take for things to normalize.If it’s three months, the analysis [for a loan would] show the financial data for the same three months of last year and the anticipated financial data for the same period this year.The loans are not intended to replace lost sales or profits, rather they are intended to pay fixed debts, payroll, accounts payable, and other expenses that could have been paid had the [IMPACT OF COVID 19] not occurred.Analyzing a drop in sales, the length of time the business will be impacted, the type of business and typical business cycle of the industry, provides the SBA [loan officers] with the requisite data needed to determine if the economic injury is considered substantial."Regards,Aundrea Y. Wilcox, MBA, CEcDSenior Business CounselorTennessee Small Business Development CenterETSU Kingsport Affiliate Office400 Clinchfield StreetSuite 100Kingsport, TN 37660Ph: (423) 392-8825Fax: (423) 392-8839In this unprecedented time it's important now, more than ever, to shop local and support our community. To encourage this message, we are launching a new campaign - Distance Socially, Support Locally. We have set up a Facebook page here that will serve as a hub for all Kingsport businesses.We encourage you to engage on that page by sharing any changes to your business hours/services, as well as additional ways the community can support your business (online shopping, gift cards, etc.). This page will be updated and moderated by admins from the Kingsport Chamber, Visit Kingsport, Downtown Kingsport Association and KOSBE. To help us get started, please share your information with us here.To help us launch this page, please like and share this page with your business and personal followers.You can also click here to visit the website.The following businesses are now hiring:BioPure ServiceCHILDRESS Commercial Property MaintenanceCollege Nannies + Sitters + TutorsComfort KeepersCVS PharmacyFood CityKrogerLowe's Home ImprovementStaff ProTown Park LoftsWalMart Neighborhood Market - Lynn Garden Drive
Information from the Downtown Kingsport Association
We are committed to doing everything we can to support Downtown Kingsport businesses owners and their employees that are experiencing hardships due to the Covid-19 crisis.
Boomtown and Co has teamed up with Downtown Kingsport Association to offer this Boomtown exclusive t-shirt for $20. Your purchase proceeds will go directly to a fund set up with DKA that will support Downtown Kingsport businesses. These funds will go towards helping them re-open when the time comes. DKA will work with Boomtown to ensure that the funds get used to support as many merchants as possible!
As orders come in, we will provide details on how the funds will be distributed. We love that Boomtown selected Kingsport as the location for their second store and they are an important part of our downtown family. We’re so grateful to them for this opportunity.
When we stick together, we’re sure to NEVER SHUT DOWN HAPPINESS.
Order t-shirts here: Boomtownandco.com
An Important Message from your Kingsport Chamber President & CEO Miles BurdineDear Kingsport Chamber Member:I want to share the following thoughts and let you know what your Kingsport Chamber is doing in regards to the impact the Coronavirus (COVID-19) is having on our businesses, community and visitors to our city.We remain in daily communication with local, state and federal officials and regional health agencies so we can stay connected with the most up-to-date information on this situation.As always, we are here to support you and your business in every possible manner, especially during this challenging time.Below please find some critical information and helpful resources for you and your employees.The Kingsport Office of Small Business Development and Entrepreneurship (KOSBE) is providing the following resources for our small businesses as we work through this emergency and future emergencies:
From the Downtown Kingsport Association (DKA), please go to the following link for some great advice and tips on how your business can best deal with COVID-19: LinkIf any business would like KOSBE’s help working through their plans or exploring options, they are more than happy to help. Anyone interested can make an appointment with KOSBE TSBDC using this link or by calling 423-392-8811.KOSBE is also sharing information on disaster assistance loans for small businesses offered by the U.S. Small Business Administration. You can find the news release on this at the following linkAnd Ballad Health is offering interim guidance for employers at the following linkFor all the latest news and updates on COVID-19, please go to Ballad Health’s website at https://www.balladhealth.org/medical-services/infectious-disease or the Centers for Disease Control and Prevention at https://www.cdc.gov/.In addition, your Kingsport Chamber and its programs are still planning for some of our very popular events in the coming months. Your Kingsport Chamber’s Golf Scramble tees off in May, Visit Kingsport is preparing for Spring Wing Fling and Racks by the Tracks in May, and Fun Fest is gearing up for its 40th festival this summer, among many other events being planned. While circumstances around COVID-19 remain fluid, we, as of now, anticipate these events taking place.Visit Kingsport is also creating an aggressive marketing campaign to promote shopping, dining, attractions, outdoors assets, events and your business once this episode has lapsed. More information on this will be shared soon.Most of all, remain calm and stay positive. Be smart, wash your hands and refrain from shaking hands. If you are sick, please stay home and take care of yourself. The health and well-being of our community is always our top priority. This will pass and we will get through it together.Sincerely,Miles A. BurdinePresident & CEOKingsport Chamber
- SBA Guidance for Businesses and Employers to Plan and Respond to Coronavirus Disease 2019 (COVID-19): www.sba.gov/coronavirus
- SBA Disaster Loan Assistance: https://disasterloan.sba.gov/ela/
- SBA Emergency Preparation Guide: Link
- SBDCNet Ready for Anything Disaster Preparedness: Link
- Ready.Gov Emergency Response Plan: Link
- Tennessee Disaster Preparedness: Link
In response to the region's current and projected economic situation, several economic development and tourism leaders have created an online information sharing platforms called the Appalachian Highlands Economic Aid Directory (AHEAD).
The directory will be used to let the public know what businesses are doing during the quarantine. Businesses will be able to input information such as take out options, closures and other information that could assist them until the situation improves.
Region A.H.E.A.D. is a platform for businesses around our region to give updates on changes in their businesses. The goal of this platform is to keep our community informed and help support our economic network during COVID-19. Learn more.
Due to concerns surrounding the Coronavirus (COVID-19), and out of an abundance of caution for the health and well-being of our staff, volunteers, members and visitors, the offices of your Kingsport Chamber are temporarily closed. Staff members are working from home and have access to emails and voicemails and will respond to any messages accordingly. For general information or any questions, please call 392-8800 and someone will respond to your call. Thanks for your understanding and please be safe and stay well.